Privacy Policy
Effective date: September 29, 2026
This Privacy Policy explains how 0962170 B.C. Ltd., doing business as Magic Chest ("Magic Chest," "we," "us" or "our"), collects, uses and protects personal information through the Magic Chest RoboShop website at magicchestrobo.com (the "Site").
1. Information We Collect
Information you provide to us. When you submit an operator application, we collect:
- your name, email address, phone number, city, state or province, and country
- your current occupation or business, business ownership and relevant management experience
- your intended level of involvement and the number of RoboShops you're interested in operating
- your available liquid capital range
- your reasons for applying, and how you heard about RoboShop
When you submit a property inquiry, we collect:
- your name, job title, email address and phone number
- your company or property name
- the property's type, location and approximate foot traffic
- any details you share about the opportunity
If you email us, we collect the information you include in your message.
Information collected automatically. When you visit the Site, we and our service providers automatically collect technical and usage information through cookies, pixels and similar technologies. This includes your IP address, browser and device type, pages visited, how you arrived at the Site (such as from an ad or search result), and the date and time of your visit. See Section 5 for details.
2. How We Use Your Information
We use personal information to:
- review operator applications and assess eligibility, market availability and fit
- respond to property inquiries and evaluate potential placement locations
- contact you by email or phone about your application or inquiry, where you have consented
- send you updates and marketing communications about RoboShop, where you have consented
- measure how visitors use the Site, and improve its content and performance
- measure the effectiveness of our advertising, and show relevant ads to people who may be interested in RoboShop
- operate, maintain and secure the Site, and prevent spam, fraud and misuse of our forms
- comply with legal obligations
We do not sell your personal information for money.
3. Consent
By submitting a form on the Site, you consent to our collection, use and disclosure of your personal information as described in this policy. Our forms ask for your express consent before we contact you by email or phone about your application or inquiry. We only send marketing emails where you have given separate consent, and every marketing email includes an unsubscribe link.
You may withdraw your consent at any time by contacting us (see Section 11), subject to legal or contractual restrictions. If you withdraw consent to being contacted about your application or inquiry, we may be unable to continue reviewing it.
4. How We Share Information
We share personal information only as needed to run our business, with the following service providers, which process it on our behalf:
- Lovable Cloud: website hosting, and storage of form submissions
- Google (Gmail and Google Analytics): business email communications, and website analytics
- MailerLite: email communications, including updates and marketing emails where you have consented
- Meta Platforms (Facebook and Instagram): advertising, and measurement of ad performance
We may also share information with:
- professional advisors, such as lawyers and accountants, where necessary
- legal and safety authorities, where required by law or to protect our rights, property or safety, or that of others
- a successor business, if Magic Chest is involved in a merger, acquisition or sale of assets, subject to this policy
5. Cookies, Analytics and Advertising
We use cookies and similar technologies for the following purposes:
- Essential: to make the Site and its forms work properly and securely.
- Analytics: we use Google Analytics to understand how visitors use the Site, such as which pages are viewed and how long visits last. Google may collect information such as your IP address and device identifiers. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Advertising: we use the Meta Pixel to measure the effectiveness of our ads on Facebook and Instagram, and to show RoboShop ads to people who have visited the Site or who may be interested in it. Meta may combine this information with other information it has about you, under Meta's own privacy policy. You can manage ad preferences in your Facebook or Instagram settings.
You can control or delete cookies through your browser settings, and manage your cookie preferences at any time through the Cookie Settings link at the bottom of the Site. Blocking some cookies may affect how the Site works.
6. Storage and International Transfers
Magic Chest is based in British Columbia, Canada. Our service providers may store and process personal information outside of Canada, including in the United States. Personal information stored in another country may be subject to that country's laws, and may be accessible to its courts, law enforcement and national security authorities.
7. How Long We Keep Information
We keep operator applications and property inquiries for up to 24 months after our last contact with you, unless you become an operator or property partner, in which case your information is handled under the applicable agreement. We keep marketing contact information until you unsubscribe or ask us to delete it. We then securely delete or anonymize the information, unless we're required by law to keep it longer.
8. How We Protect Information
We use reasonable administrative, technical and physical safeguards to protect personal information from unauthorized access, use or disclosure. Access to form submissions is limited to Magic Chest team members who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law, you may:
- request access to the personal information we hold about you
- ask us to correct inaccurate or incomplete information
- withdraw your consent to our use of your information, including for marketing
- ask us to delete your information, where appropriate
Depending on where you live, you may have additional rights under local law, including the right to opt out of the use of your information for targeted advertising. To make a request, contact us using the details in Section 11. We may need to verify your identity before responding, and we will respond within the time required by law.
10. Age Requirement
The Site is intended for adults. Our operator and property opportunities are only available to individuals aged 18 or older (or the age of majority where they live), and we do not knowingly collect personal information from anyone younger.
11. Contact Us
If you have questions about this policy or wish to make a privacy request, contact our Privacy Officer at team@magicchest.net.
If you're not satisfied with our response, you may have the right to contact a privacy regulator, such as the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
